Support

Download the Hippo app on iOS or Android, or visit the web app and tap "Sign up". You can register with your email address. Once registered you can set up your profile, follow people, and start discovering deals.

Open any product page and tap the heart icon to like it. To leave a comment, tap the comment icon and type your message. You can also like and comment on deals and collections the same way.

Collections are curated lists of products and deals you can save and share. You can create your own collection from your profile, add items to it, and share the whole collection with friends via chat.

Go to a person's profile and tap the Follow button. To unfollow, tap the same button again. You can manage who you follow from your profile page, and see your followers and following lists there too.

Your home feed is personalized based on your favorites and recommendations from the app. The Hot Deals section shows trending deals across the platform.

Open the product or deal, tap the share icon, and choose a contact from your chat list. The item will appear directly in your conversation with them.

Go to Settings → Account → Blocked users to block someone, or Settings → Account → Muted users to mute them. Blocking prevents them from seeing your profile and activity. Muting hides their activity from your feed without notifying them.

Yes. Go to Settings → Preferences → Notification to manage your notification preferences.

You can delete your account from the app or from the web. For full details on what gets deleted and how long it takes, see our account deletion guide.

Go to Settings → Support → Report a problem to send us a bug report directly from the app. You can also email us at the address below and we'll look into it.